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By means of this Legal Notice and Privacy Policy, “BILBAO DENDAK”, ASOCIACIÓN PLATAFORMA PUBLICO-PRIVADA PARA LA PROMOCIÓN DE LA ACTIVIDAD COMERCIAL Y TURÍSTICA DE BILBAO (the Public-Private Platform Association for the Promotion of Bilbao’s Commercial and Tourist Activity) wishes to inform users of its website about the conditions of use thereof and about its Privacy and Personal Data Protection Policy. Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSI) recognises that all users have the right to freely and voluntarily determine whether they wish to provide such personal data as may be requested of them, in relation to the services provided by the company, by this means.
We hereby publish the following information in compliance with Article 10 of Law 34/2002, on Information Society Services and E-Commerce:
Any person accessing this website assumes the role of user and undertakes to observe and strictly comply with the provisions set forth herein and with any other legal circumstance that may be applicable. The user undertakes not to use this website for fraudulent purposes, nor to do anything that might damage the image, the interests and the rights of BILBAO DENDAK. Should the user fail to comply with the terms and conditions of use of this website, or should the company have reasonable grounds to suspect that the user is in breach thereof, BILBAO DENDAK reserves the right to limit, suspend or terminate access to the website, adopting any technical measure that may be necessary for this purpose.
BILBAO DENDAK is exempt from any manner of liability derived from the information published on its website, whenever such information has been manipulated or introduced by a third party external to the same.
BILBAO DENDAK accepts no liability whatsoever and under no circumstances for any content, commercial activities, products and services that may be viewed through electronic links, directly or indirectly, via the website.
Unless expressly stated to the contrary, the presence of links on the website is for information purposes only and in no way implies whatsoever suggestion, invitation or recommendation regarding the same. These links do not constitute any manner of relationship between BILBAO DENDAK and the individuals or companies that may access websites not belonging to BILBAO DENDAK. BILBAO DENDAK reserves the right to unilaterally remove links that may appear on the website at any given time. BILBAO DENDAK provides its services and content on a continuous basis, using all the technical means at its disposal to provide this service in a satisfactory manner. BILBAO DENDAK accepts no liability for damages of any kind that may arise from the lack of availability and/or technical or operational continuity of this website. In any case, BILBAO DENDAK will do everything in its power to re-establish its services in the event of a technical failure.
Any personal data that is collected will be processed by BILBAO DENDAK, Tax ID (CIF) G95129482, Calle Telesforo Aranzadi 4-1ºIzda 48008, Bilbao (Bizkaia), when necessary, in accordance with the services requested through this website. BILBAO DENDAK acts as the Data Controller.
BILBAO DENDAK collects your personal data so that it can manage and administer the commercial relationship that we maintain with the users of our website. Furthermore:
Any personal data that is collected will be processed by BILBAO DENDAK, Tax ID (CIF) G95129482, Calle Telesforo Aranzadi 4-1ºIzda 48008, Bilbao (Vizcaya), when necessary, in accordance with the services requested through this website. BILBAO DENDAK acts as the Data Controller.
BILBAO DENDAK will not transfer the data provided through this website to third parties, unless there is a legal obligation to do so, or it is necessary for the fulfilment of a contract or the provision of training courses. Any such transfer will be regulated by the corresponding Data Processor contracts.
The User may exercise his or her rights of access, rectification, deletion, objection, portability and limitation by sending a letter to Calle Telesforo Aranzadi 4-1ºIzda 48008, Bilbao (Vizcaya) or an email to: [email protected] enclosing in all cases a photocopy of their DNI (National Identity Card) to prove their identity. Similarly, the user may withdraw any of the consents they may have given. This does not affect the lawfulness of the processing based on the consent given prior to the withdrawal thereof.
The User may lodge a complaint with the Spanish Data Protection Agency, especially when their rights have not been satisfactorily addressed, through its website: www.agpd.es.
Finally, the User shall be solely responsible for providing truthful and accurate data; BILBAO DENDAK acts in good faith as a mere service provider. Should you provide false data or data of a third party without their consent, BILBAO DENDAK reserves the right to immediately destroy said data in order to protect the rights of the owner(s) thereof.
El usuario puede presentar una reclamación ante la Agencia Española de Protección de Datos especialmente cuando sus derechos no hayan sido satisfactoriamente atendidos, a través de su página web: www.agpd.es
Finalmente, el usuario será el único responsable de la veracidad y exactitud de los datos aportados, actuando BILBAO DENDAK de buena fe como mero prestador del servicio. En caso de haber facilitado datos falsos o de terceras personas sin mediar su consentimiento para ello, BILBAO DENDAK se reserva el derecho a la destrucción inmediata de los citados datos a fin de proteger el derecho del titular o titulares de los mismos.
Any personal data that is provided will be kept for the time required to provide the service requested and for the duration of the contractual and/or commercial relationship with the user unless the user decides to exercise their right to delete, oppose and/or limit the processing of their personal data.
In such cases, we will keep the data duly blocked for as long as they may be necessary for the exercise or defence of claims, or for any type of judicial, legal or contractual liability that may arise from their processing that must be addressed and for which their recovery may be necessary.
We collect and store limited personal information and anonymous aggregate statistics on all users who visit our website, either because the user actively provides such information to us or because the user is simply browsing our website. The information we collect includes the Internet Protocol (IP) address of the device you are using, the browser software you are using, your operating system, the date and time of access, the Internet address of the website from which you are accessing our site and also information about how you use our site.
We use this information to track how long it takes to load our website, how it is used, the number of visits and the type of information most viewed by the user. This information helps us to identify whether the website is working properly, and if we detect faults or errors in its operation, to fix them and improve the performance of our website, so that we can provide a better service to all users.
Accordingly, we collect usage and navigation data for statistical and advertising purposes, to monitor the use of our website and to improve our knowledge of our users’ interests.
In any case, children under the age of fourteen are not allowed to use the website. Consequently, the user declares and guarantees under his or her own responsibility that they are at least fourteen years of age.
Children under the age of fourteen who include personal data in the forms provided must have obtained prior authorisation from their parents, guardians or legal representatives, who are hereby warned that, in accordance with current legislation, they will be held responsible for all acts carried out by the underage children in their care. BILBAO DENDAK shall be held harmless from whatsoever liability in the event of non-compliance with this requirement.
The contents, images and logos shown on the pages are the property of BILBAO DENDAK. The use, transfer or reproduction thereof – whether partial or total – is forbidden, even if their origin is acknowledged, without the appropriate authorisation.
The User undertakes to respect the intellectual and industrial rights of BILBAO DENDAK. The use or granting of access to the website does not imply the granting of any rights over the brands, commercial names or any other distinctive sign used on the website. The contents accessed through this website are the property of BILBAO DENDAK and, by virtue of the provisions of this Legal Notice, none of the exploitation rights that exist or may exist over said contents may be understood to have been transferred to the user beyond that which is strictly necessary for the correct use of the website and its services.
The contents accessed through this website are the property of BILBAO DENDAK and, by virtue of the provisions of this Legal Notice, none of the exploitation rights that exist or may exist over said contents may be understood to have been transferred to the user beyond that which is strictly necessary for the correct use of the website and its services.
The total or partial reproduction of the contents of this website, as well as their modification and/or distribution without mentioning their origin or requesting prior authorisation, is prohibited.
BILBAO DENDAK informs users that it has adopted the technical and organisational measures required by current legislation, which guarantee the security of personal data and prevent their alteration, loss, processing or unauthorised access.
BILBAO DENDAK guarantees that it has adopted the appropriate security measures to guarantee the security of the information and the confidentiality of the data sent by the user over the Internet. To this end, we use Secure Socket Layer (SSL) security technology, a system that allows the information you send us to be encrypted, preventing it from being read if it is wrongfully intercepted. Our server is certified so that your browser can confirm the identity of BILBAO DENDAK before carrying out any transaction.
BILBAO DENDAK is the Data Controller of the data of our social network followers and contacts. BILBAO DENDAK works with different social networks (Facebook, Twitter, Pinterest, Instagram, etc.) to disseminate content and also to provide users of these social networks with another way to contact us. Nevertheless, insofar as the processing of personal data is carried out within the framework of the various social networks, whose providers determine how they operate, BILBAO DENDAK’s obligations will be limited to those sections in which it is free to act.
The BILBAO DENDAK website uses cookies (small information files that the server sends to the computer of the person accessing the page) to the extent that is strictly necessary to allow the website to function correctly and be viewed by the user. Under no circumstances will cookies be used to collect personal information.
However, should you prefer not to receive cookies, you can deactivate and/or delete them by following the instructions of your Internet browser.
BILBAO DENDAK reserves the right to modify this Legal Notice and Privacy Policy to adapt to new legislation or jurisprudence, as well as due to changes in business strategy or activity, which is why we recommend that you read it each time you access and browse the website. Notwithstanding the foregoing, the relations established with users, prior to the modification of this Legal Notice and Privacy Policy, shall be governed by the rules in force at the time the user accessed the website to establish said relations.
BILBAO DENDAK provides users with the appropriate technical resources so that they can access this Legal Notice and Privacy and Data Protection Policy beforehand.
For ruling on any dispute or questions related to this website or the activities carried out therein, Spanish legislation shall apply and the parties expressly submit themselves to such legislation. The Courts and Tribunals of the domicile of the user shall be competent to rule on any disputes arising from or related to the use thereof.
