{"id":81056,"date":"2021-01-21T13:09:37","date_gmt":"2021-01-21T12:09:37","guid":{"rendered":"https:\/\/www.bilbaodendak.eus\/plan-de-formacion-2023\/"},"modified":"2026-04-15T10:55:39","modified_gmt":"2026-04-15T08:55:39","slug":"plan-de-formacion","status":"publish","type":"page","link":"https:\/\/www.bilbaodendak.eus\/en\/plan-de-formacion\/","title":{"rendered":"Plan de Formaci\u00f3n"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"81056\" class=\"elementor elementor-81056 elementor-21739\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-856341d elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"856341d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;1aafc10&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8409b21\" data-id=\"8409b21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4091c88 elementor-widget elementor-widget-heading\" data-id=\"4091c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.bilbaodendak.eus\/soy-un-comercio\/\">&lt; soy un comercio<\/a><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afde94d elementor-widget elementor-widget-heading\" data-id=\"afde94d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span class=\"elementor-heading-title elementor-size-default\" style=\"line-height: 1;font-size: 35px;letter-spacing: normal;text-align: center;white-space: normal\">Nuevo programa: Retail Management<\/span> <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e2338c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8e2338c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f15f69 elementor-widget elementor-widget-text-editor\" data-id=\"6f15f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">Estrategia, gesti\u00f3n y experiencia de cliente en el comercio urbano de Bilbao<\/h2><p>\u00bfEstas gestionando tu tienda&#8230; o dirigiendo tu negocio?<\/p><p>Cada d\u00eda gestionas mil cosas en tu tienda.\u00a0Pero pocas veces tienes tiempo para\u00a0<strong>pararte a pensar estrat\u00e9gicamente en tu negocio<\/strong>.<\/p><p>Por eso<strong>\u00a0bilbaoDendak,\u00a0<\/strong>junto a\u00a0<strong>Diputaci\u00f3n Foral de Bizkaia<\/strong>,\u00a0<strong>C\u00e1mara de Comercio de Bilbao<\/strong>\u00a0y\u00a0<strong>ESIC Business &amp; Marketing School<\/strong>\u00a0, pone en marcha:<\/p><p><strong><u>RETAIL MANAGEMENT<\/u><\/strong><br \/>Un programa ejecutivo pensado\u00a0<strong>para quienes toman decisiones cada d\u00eda en su comercio<\/strong>.<\/p><figure class=\"wp-block-image alignright size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"819\" height=\"1024\" class=\"wp-image-123504\" src=\"https:\/\/www.bilbaodendak.eus\/wp-content\/uploads\/2026\/03\/formacion_post1-819x1024.jpg\" alt=\"Retail Management\" srcset=\"https:\/\/www.bilbaodendak.eus\/wp-content\/uploads\/2026\/03\/formacion_post1-819x1024.jpg 819w, https:\/\/www.bilbaodendak.eus\/wp-content\/uploads\/2026\/03\/formacion_post1-240x300.jpg 240w, https:\/\/www.bilbaodendak.eus\/wp-content\/uploads\/2026\/03\/formacion_post1-768x960.jpg 768w, https:\/\/www.bilbaodendak.eus\/wp-content\/uploads\/2026\/03\/formacion_post1.jpg 1080w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><\/figure><h3 class=\"wp-block-heading\">\ud83d\udcc5\u00a0Cu\u00e1ndo y d\u00f3nde<\/h3><p><strong>4 \u2013 14 de mayo de 2026<\/strong> (<strong>8 sesiones | 18 horas<\/strong>)<br \/><strong>Lunes a jueves | 14:15 \u2013 16:30<\/strong><br \/>\ud83d\udccd\u00a0C\u00e1mara de Comercio de Bilbao (Alameda Rekalde 50)<\/p><h3 class=\"wp-block-heading\">\ud83d\udca1\u00a0Qu\u00e9 vas a trabajar<\/h3><p>No es un curso te\u00f3rico. Trabajar\u00e1s sobre\u00a0<strong>tu propio comercio<\/strong>, analiz\u00e1ndolo con una\u00a0<strong>visi\u00f3n 360\u00ba<\/strong>\u00a0y desarrollando\u00a0<strong>un plan de acci\u00f3n aplicable desde el d\u00eda siguiente<\/strong>.<\/p><h3 class=\"wp-block-heading\">\u2705\u00a0M\u00f3dulos<\/h3><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>El reto de la tienda del futuro: proximidad y digitalizaci\u00f3n<\/li><\/ul><\/li><\/ul><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>Valor de marca y posicionamiento<\/li><\/ul><\/li><\/ul><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>Organizaci\u00f3n y planificaci\u00f3n del negocio<\/li><\/ul><\/li><\/ul><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>Gesti\u00f3n de operaciones<\/li><\/ul><\/li><\/ul><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>Presentaci\u00f3n Best Practices con enfoque transversal\u00a0<\/li><\/ul><\/li><\/ul><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>La mejora del customer experiencie<\/li><\/ul><\/li><\/ul><ul class=\"wp-block-list\"><li style=\"list-style-type: none;\"><ul class=\"wp-block-list\"><li>Objetivos comerciales: las previsiones de ventas.<\/li><\/ul><\/li><\/ul><h3 class=\"wp-block-heading\">\ud83d\udc69\u200d\ud83c\udf93\u00a0Profesorado<\/h3><p>Claustro de profesionales y directivos de <a href=\"https:\/\/www.esic.edu\/master-y-postgrado\/master?originCampaignId=701cj00000XDdLoAAL&amp;utm_campaign=Esic_BS_Nacional_Espana_Google-Ads_Paid-Search_2026_Conversion_Brand_Master_Madrid&amp;c_id=23630292226&amp;g_id=191129000342&amp;a_id=799165134378&amp;utm_source=google&amp;utm_medium=paid_search&amp;utm_term=esic%20business%20school&amp;p_n=&amp;qwerty=CjwKCAjwnN3OBhA8EiwAfpTYem7zhMI5KcsrI3ApyykfU4TcsdoUQ1rAqfSNZtrhksZDkHpPt-UnORoCLcAQAvD_BwE&amp;gad_source=1&amp;gad_campaignid=23630292226&amp;gbraid=0AAAAACn_sPxC3ZGhj23UEXfrhF5IfweQo&amp;gclid=CjwKCAjwnN3OBhA8EiwAfpTYem7zhMI5KcsrI3ApyykfU4TcsdoUQ1rAqfSNZtrhksZDkHpPt-UnORoCLcAQAvD_BwE\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ESIC Business &amp; Marketing School<\/a> \u2013 C\u00e1mara de Comercio de Bilbao con amplia experiencia docente y \/o de consultor\u00eda.<\/p><div class=\"wp-block-buttons\"><div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.bilbaodendak.eus\/wp-content\/uploads\/2026\/04\/Programa_Formacion-Retail-Management_compressed.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver programa completo<\/a><\/div><\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-249bffa elementor-widget elementor-widget-text-editor\" data-id=\"249bffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><div class=\"forminator-ui forminator-custom-form forminator-custom-form-123667 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-123667\" data-uid=\"69f33acb07bbb\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-123667\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-123667 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"123667\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69f33acb07bbb\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_69f33acb07bbb\" id=\"forminator-field-name-1_69f33acb07bbb-label\" class=\"forminator-label\">Nombre \/ Izena <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_69f33acb07bbb\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-2\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-2_69f33acb07bbb\" id=\"forminator-field-name-2_69f33acb07bbb-label\" class=\"forminator-label\">Apellido \/ Abizena <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-2\" value=\"\" placeholder=\"\" id=\"forminator-field-name-2_69f33acb07bbb\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-3\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-3_69f33acb07bbb\" id=\"forminator-field-name-3_69f33acb07bbb-label\" class=\"forminator-label\">Nombre del comercio \/ Saltokiaren izena <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-3\" value=\"\" placeholder=\"\" id=\"forminator-field-name-3_69f33acb07bbb\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69f33acb07bbb\" id=\"forminator-field-email-1_69f33acb07bbb-label\" class=\"forminator-label\">Direcci\u00f3n de correo electr\u00f3nico \/ Helbide elektronikoa <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_69f33acb07bbb\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69f33acb07bbb\" id=\"forminator-field-phone-1_69f33acb07bbb-label\" class=\"forminator-label\">N\u00famero de tel\u00e9fono \/ Telefono zenbakia <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_69f33acb07bbb\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-4\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-4_69f33acb07bbb\" id=\"forminator-field-name-4_69f33acb07bbb-label\" class=\"forminator-label\">Asociaci\u00f3n de comercio \/ Merkataritza elkartea <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-4\" value=\"\" placeholder=\"\" id=\"forminator-field-name-4_69f33acb07bbb\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Enviar \/ Bidali<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"3869397f7b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/81056\" \/><input type=\"hidden\" name=\"form_id\" value=\"123667\"><input type=\"hidden\" name=\"page_id\" value=\"81056\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.bilbaodendak.eus\/en\/plan-de-formacion\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/p><p><br><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-609e11a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"609e11a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&lt; soy un comercio Nuevo programa: Retail Management Estrategia, gesti\u00f3n y experiencia de cliente en el comercio urbano de Bilbao \u00bfEstas gestionando tu tienda&#8230; o dirigiendo tu negocio? Cada d\u00eda gestionas mil cosas en tu tienda.\u00a0Pero pocas veces tienes tiempo para\u00a0pararte a pensar estrat\u00e9gicamente en tu negocio. Por eso\u00a0bilbaoDendak,\u00a0junto a\u00a0Diputaci\u00f3n Foral de Bizkaia,\u00a0C\u00e1mara de Comercio [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":123728,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-81056","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/pages\/81056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/comments?post=81056"}],"version-history":[{"count":5,"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/pages\/81056\/revisions"}],"predecessor-version":[{"id":124089,"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/pages\/81056\/revisions\/124089"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/media\/123728"}],"wp:attachment":[{"href":"https:\/\/www.bilbaodendak.eus\/en\/wp-json\/wp\/v2\/media?parent=81056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}